Earache
Assessment and advice for eligible children and young people with earache or suspected acute otitis media.
Check suitabilityGet NHS advice and treatment for common conditions without waiting for a GP appointment. Our pharmacy team can assess symptoms and supply treatment where clinically appropriate.
Common conditions we can assess
Your pharmacist will check symptoms, age, medical history and whether Pharmacy First is suitable.
Conditions we treat
These services are subject to NHS eligibility, age ranges and pharmacist assessment.
Assessment and advice for eligible children and young people with earache or suspected acute otitis media.
Check suitabilityPharmacist assessment for sore throat symptoms, with treatment supplied where clinically appropriate.
Check suitabilitySupport for sinus pain, pressure, congestion and symptoms that may be suitable for Pharmacy First.
Check suitabilityAssessment for bites that are red, swollen, painful or possibly infected.
Check suitabilityAdvice and treatment pathway for suspected impetigo where suitable under NHS criteria.
Check suitabilityAssessment for painful blistering rash that may be shingles, with timing and eligibility checked.
Check suitabilityAssessment for eligible women with uncomplicated urinary tract infection symptoms.
Check suitabilityAI symptom navigator
Answer a few questions and we'll guide you towards Pharmacy First, another pharmacy service, GP/NHS 111 or urgent care where appropriate.
Pharmacy First navigator
Answer a few questions and we will guide you towards Pharmacy First, another pharmacy service, GP/NHS 111 or urgent care where appropriate.
Question 1
Please answer this question to continue.
Choose a time that suits you. Your appointment is confirmed with our pharmacy team.
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Meet your prescribing pharmacist
Your consultation is led by a trained pharmacy professional who will assess your symptoms, check NHS eligibility, review any red flags and explain the safest next step.
Independent Pharmacist Prescriber & Superintendent Pharmacist
GPhC registered pharmacist with prescribing experience across minor illness and acute infection management. Consultations are handled professionally, safely and with clear safety-netting advice.
How it works
Use the symptom checker, book an appointment and receive pharmacist-led advice with treatment supplied where appropriate.
Answer a few questions so we can guide you towards the right service.
Choose a convenient appointment or contact the pharmacy team directly.
A trained pharmacist checks symptoms, age, medical history and eligibility.
NHS treatment may be supplied where clinically appropriate.
You receive safety-netting advice and clear next steps if symptoms change.
Safety advice
Some symptoms need urgent help or a different clinical route.
For life-threatening symptoms such as severe breathing difficulty, chest pain, signs of stroke, collapse, or severe allergic reaction.
For urgent medical help that is not an emergency, especially if symptoms are severe, worsening or you are unsure what to do.
Children under 2 usually need GP, NHS 111 or urgent clinical advice rather than Pharmacy First online routing.
Severe pain, confusion, non-blanching rash, facial swelling, blood in urine, flank pain with fever or being very unwell need urgent review.
Common questions
Yes. NHS Pharmacy First consultations are NHS funded where the patient is eligible. Any treatment supplied under the NHS pathway is provided according to NHS rules and clinical suitability.
Many assessments can be completed on the same day, depending on pharmacist availability and how busy the pharmacy is. Some cases may need referral to a GP, NHS 111 or urgent care.
For many common conditions, Pharmacy First means you may not need a GP appointment. However, if symptoms are outside the pathway or there are red flags, the pharmacist may advise GP, NHS 111 or urgent medical care.
Antibiotics are only supplied when clinically appropriate and in line with NHS Pharmacy First criteria. The pharmacist will assess your symptoms and explain the safest option.
If Pharmacy First is not suitable, we will explain why and guide you to the right next step, such as self-care, another pharmacy service, your GP, NHS 111 or urgent care.
Check your symptoms, book an appointment or contact your local Swindon Health Hub pharmacy for NHS Pharmacy First support.